Group E-Shop Manager

About the Job:

We are seeking a highly motivated Group E-Shop Manager to join our Group e-Commerce team based in Castelfranco Veneto (TV).
The B2C Online Shop Manager will be responsible for managing and developing all our B2C Online Shops in Europe (11 Countries).

KEY RESPONSIBILITIES:

You are responsible for managing all commercial aspects of our online stores and assume a high level of personal responsibility for sales targets, planning of country-specific products portfolios and ensure the availability of goods to achieve high growth targets.

• You will coordinate the activities on performance marketing and optimizing the relevant KPIs;
• You develop digital marketing and sales activities for customer acquisition and activation together with the team and external partners;
• You analyze the customer journey in the store and derive appropriate strategies and measures to create personalized shopping experiences for our customers. For a positive user experience for our customers, you proactively and continuously improve the design and usability (UX and UI);
• You identify potentials and trends for the optimization and further development of online channels, which you purposefully drive forward. You analyze and optimize the on-site
  Search as well as the product placement
• You monitor with a critical eye and define our business KPIs with a focus on traffic and conversion goals and contribute new ideas;
• You’ll play a pivotal role in all the S&OP processes for the Eshop stock availability;
• You will interface between IT, Marketing, and Sales, coordinate with our external partners, service providers and agencies, and work closely with internal departments. You proactively initiate new store functionalities with the relevant departments.

Skills & qualifications:

QUALIFICATIONS:

• A successfully completed commercial or technical degree or a completed specialist training course with e-commerce relevance.
• Willing to work in international, fast paced environment

KNOWLEDGE:

• 3-5 years of professional experience in online store management or e-commerce ideally in the consumer goods industry
• Experience in the implementation of SEO and SEA concepts
• Experience in project management of IT projects
• Practice with CMS and e-commerce store systems; prior knowledge of Magento 2.0 is desirable
• Experience as a platform owner in an agile context
• Understanding of technical interfaces and process flows in dealing with online store systems
• You show initiative and are a real team player

LANGUAGES:

• Knowledge of English is mandatory
• A further language knowledge is appreciated

MINDSET AND INTERPERSONAL SKILLS:

• Capability in dealing with complexity in a multinational environment is needed;
• Analytical and communication skills at all level;
• High sense of urgency and energy level;
• Highly motivated, energetic, communicative person:
• Problem Solving and Decision Making attitude.

 

Curious about our values? Explore them here!

Interested candidates must send their applications with authorization under GDPR (EU Reg. 679/2016). The recruitment process is open to candidates of all genders (D.lgs. 198/2006).